FAQs

When will my order be shipped?

Orders are fulfilled in the order they are received, generally orders will be processed within 24 hours.

How long will shipping take?

Shipping details can be found and referred to in your shipment update email.

Can you combine my order?

Yes we can! So long as a tracking number has not yet been sent.

Does international shipping cover customs fees?

No, we only provide the shipping label, if there are any additional fees such as custom fees, the customer is responsible for them.

Can you change my shipping address?

Yes we can! So long as a tracking number has not yet been sent.

Can I edit or cancel my order?

Order edits and cancellations can only be done within an hour after receiving your order confirmation email.